Privacy Policy
Last updated: December 15, 2024
1. Information We Collect
We collect information you provide directly to us when you create an account, use our digital workspace platform, or communicate with us. This includes:
- Account information such as your name, email address, and profile details
- Messages, files, and content you share through our platform
- Usage data including how you interact with our digital workspace
- Device information and technical data for platform optimization
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our digital workspace services:
- To operate and maintain your team workspace
- To facilitate communication and collaboration between team members
- To provide customer support and respond to your inquiries
- To send important updates about our platform and services
- To improve our digital workspace features and user experience
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent or at your direction
- To comply with legal obligations or respond to lawful requests
- To protect our rights, property, or safety, or that of our users
- With trusted service providers who assist in operating our platform
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Employee training on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to provide our digital workspace services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of certain communications
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our digital workspace platform. These technologies help us understand how you use our services and improve functionality. You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Address:1445 Harrison Street, San Francisco, CA 94103, USA
Phone:+1 415-782-9362
Email:privacy@slack.com